Send us the details.
Include what you were trying to do, what happened instead, and anything that makes it happen again.
bryllim@gmail.comUsually replies personally
We’ve got your back.
Tell us what happened and we’ll help you get back to training. You’re emailing the person building Kabi — not a support maze.
What to include
01
Device and softwareYour phone model and OS version.
02
The exact actionWhat you tapped and expected.
03
What went wrongError text, screenshot, or screen recording.
04
Repeatable stepsAnything that reliably reproduces it.
Before you email.
How do I move Kabi data to a new phone?
Open Kabi Settings and export a backup. Save it somewhere you control, then use Import Backup on the new device.
How do I erase all of my Kabi data?
Open Kabi → Settings → Reset and Erase All Data. You can also uninstall Kabi to remove its locally stored app files.
Why is my health provider not syncing?
Check that Kabi has permission for the health categories you want to sync in Apple Health, Health Connect, or Huawei Health, then reconnect from Kabi Settings. Include your phone model and OS version if you still need help.
Where is my workout data stored?
Kabi is local-first. Your workouts, routines, measurements, and settings stay on your device unless you choose to export or share them.